Frequently Asked Questions
Everything you need to know about MindVideo's AI-powered video and image generation. From Text to Video basics to advanced Sora2 technology, we've got you covered.
Getting Started
What is MindVideo?
MindVideo is an AI-powered platform that transforms text and images into professional videos and visuals. Using advanced Sora2 technology, we offer Text to Video, Image to Video, Text to Image, and Image to Image generation capabilities.
Is MindVideo free to use?
Yes! We offer a free tier with limited credits to get you started. New users receive free credits upon signup to explore our Text to Video and image generation features. For unlimited access, check our pricing plans.
How do I sign up?
Simply visit mindvideo.click and click "Sign Up". You can register using your Google account or email address. After verification, you'll receive free credits to start creating immediately.
What file formats are supported?
For uploads: JPG, PNG, WebP (images). For outputs: MP4 (videos), PNG/JPG (images). All videos are generated in high-definition quality suitable for social media and professional use.
Features & Capabilities
What is Text to Video?
Text to Video converts written descriptions into videos. Simply type your scene description, and our Sora2 AI generates a professional video matching your prompt. Perfect for content creators, marketers, and storytellers.
How does Image to Video work?
Image to Video brings static images to life with smooth animations and transitions. Upload any image, and our AI creates dynamic video content. Great for social media posts, presentations, and creative projects.
What are the generation time limits?
Most generations complete within 10-30 seconds depending on complexity and quality settings. Text to Image is fastest (5-15 seconds), while high-quality videos may take up to 30 seconds. Premium users get priority processing.
Can I edit generated content?
Yes! You can regenerate with modified prompts or parameters. We also support variations - generate multiple versions from the same prompt. Download your favorites and use your preferred editing software for further customization.
What makes Sora2 special?
Sora2 is our cutting-edge AI model trained specifically for video generation. It understands context, maintains consistency across frames, and produces cinema-quality results. Learn more on our technology page.
Pricing & Credits
How does the credit system work?
Each generation consumes credits based on type and quality. Text to Image: 1-2 credits, Image to Image: 2-3 credits, Text to Video: 5-10 credits, Image to Video: 8-15 credits. Higher quality settings require more credits.
What pricing plans are available?
We offer Free (limited credits), Starter ($9.99/month), Pro ($29.99/month), and Enterprise (custom) plans. Annual subscriptions save 20%. Visit our pricing page for detailed comparison and features.
Do credits expire?
Free tier credits reset monthly. Paid subscription credits never expire as long as your subscription is active. Purchased credit packs remain valid for 12 months from purchase date.
Can I upgrade or downgrade anytime?
Yes! Upgrade instantly to access more features. Downgrades take effect at the next billing cycle. Unused credits carry over when upgrading but are prorated when downgrading.
Technical & Quality
What video resolution do you support?
Standard quality: 720p (HD), Premium quality: 1080p (Full HD). Pro and Enterprise plans also support 4K generation for select content types. All videos use H.264 encoding for maximum compatibility.
How can I improve generation quality?
Write detailed, specific prompts for Text to Video. Use high-resolution source images (1024x1024+) for Image to Video. Select higher quality settings. Check our how-to guide for pro tips.
What browsers are supported?
We support the latest versions of Chrome, Firefox, Safari, and Edge. For best performance, we recommend Chrome or Firefox with hardware acceleration enabled.
Is there an API available?
Yes! API access is available for Pro and Enterprise plans. Integrate MindVideo's AI capabilities directly into your applications. Contact us for API documentation and pricing.
Account & Privacy
Is my content private?
Yes! Your generations are private by default. We never use your content for training without explicit permission. All data is encrypted in transit and at rest. Read our privacy policy for details.
Can I delete my account and data?
Absolutely. You can delete your account anytime from settings. All your data, including generations and personal information, will be permanently removed within 30 days. This action is irreversible.
Do you use my data for AI training?
Only with your explicit opt-in consent. By default, your content is never used for model training. Users who opt-in help improve our AI and receive bonus credits as thanks.
Where is my data stored?
All data is stored in secure, encrypted cloud storage with redundancy across multiple data centers. We use industry-standard security practices and comply with GDPR and data protection regulations.
Still Have Questions?
Can't find what you're looking for? Check out our comprehensive guide for step-by-step tutorials, explore our pricing plans for detailed feature comparisons, or contact our support team directly. We're here to help you make the most of Text to Video, Image to Video, and all our AI generation tools.